Exchange containers with nearby businesses
Click here to see how you can book an Exchange
(Party that needs the container)
Receiver
If you need an empty container for export purposes, you can raise a Container Exchange request letting other nearby users know what type of container you’re in need of. They can then offer you their empty container - all in one simple platform.
(Party that has the container)
Offeror
Alternatively, if you want to offer an unneeded container, you can create a notification advising other businesses that you have empty containers available for Exchange.
Container Exchanges benefit everyone
More
choice
Don’t be tied to depots - access alternative options that suit your business
Faster
turnaround times
Get access to the containers you need (or remove the container you don’t) more efficiently
Reduced
transport costs
Minimise trips to and from depots, as well as the associated costs and fees
Increased
productivity
Better utilise your fleet and increase productivity though collaboration
47% of our customers are adopting Exchanges
A feature only available on the MatchBox Exchange platform, more and more users are embracing collaboration and realising the cost and time benefits of Exchanges.
Utilizing this platform has seen a decrease in certain costs & significant improvements to our operations.
Being able to source & exchange containers from neighbouring businesses has seen increased productivity & efficiencies which results in the ability to place focus in other important areas of our business.
Majority of players in this industry have finally welcomed this change with better understanding of how this platform can benefit their operations.
2022 we’ve noticed a significant increase in users + exchanges which has been a positive outcome for us all.
A bonus for us is the friendly team & amazing customer service. The team & I have been true advocates of Matchbox Exchange & will continue to support for years to come.
Frequently asked questions
How much does it cost to use MatchBox Exchange?
There are no subscription fees or sign up fees. Users pay per transaction. Please feel free
to get in touch with help@matchboxexchange.com for more details.
When does detention clock stop on an import booking and when does free-time begin on an export booking?
In the case of an Exchange, the detention clock stops as soon as the container is accepted by the exporter or the party responsible for export
And free time starts as soon as the offer is accepted by the requesting party.
If container(s) are dropped off in a bad condition, who is liable?
Party sourcing the container has 24 hours to reject the container on the grounds of damage or cleanliness. If rejected, the offeror has to come back and pick-up the container and return it to the depot at their cost. Please note in most cases containers are inspected on receipt. For a smooth experience with MB, we highly encourage customers to book containers that are in a sea-worthy condition.
Who’s liable for a damaged, insufficient or a non-seaworthy container?
The user who has the container in their possession and is willing to exchange the container will need to inspect the container to identify if it is fit for purpose before exchanging it with a trade partner. At the time of the exchange, the trade partner will also need to inspect the container to ensure it is fit for purpose before accepting to take the container. For a smooth experience with MB, we highly encourage customers to process containers for booking that are in a sea-worthy condition
What happens if an exchange gets cancelled?
If the Exchange is approved and either party wants to cancel then they both need to mark the booking verify
complete and then either party will be able cancel it.
Click here to view service updates
Find out how much costs we can save you with our
cost savings calculator
Request a demo
Contact the MatchBox Exchange team to discuss how we can add value to your operations.
By submitting this form, you agree that MatchBox Exchange will store and process your personal data in accordance with our privacy policy.
Thank you
for getting in touch
Your enquiry has been sent to the team, we will get
in touch with you shortly